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TheRealFranzOKS
TheRealFranzOKS

TheRealFranzOKS

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TheRealFranzOKS
Asked: November 7, 20212021-11-07T17:58:56+05:30 2021-11-07T17:58:56+05:30In: Communication Answers

Very specific internet communication issue.

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I have a Linksys EA7250 router. I’ve never had issues with this brand of routers before, but this one seems to have a quirk I can’t get around. Everything seems to work fine until I game with Xbox One. Some of the games (the ones that rely heavily on using my Microsoft Live account) won’t play because they say I’m having network problems. Testing the connection with the Xbox reports 100% packet loss, but testing through the router or speed tests don’t show this issue. My previous router didn’t have this problem, but I had to change routers because the WAN port died. Is the issue more likely to be my Xbox or my router, and if it’s the router, how can I fix it?

packet lossping
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    1. Krishna Vijayan

      Krishna Vijayan

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      Krishna Vijayan
      2021-11-08T00:12:06+05:30Added an answer on November 8, 2021 at 12:12 am

      The problem can be most likely due to your router issues, while there are also chances for your Xbox to cause this issue. The packet loss occurs because your router is not allowing the Xbox to connect to the internet which can be due to ISP. Here are some possible fixes, If these solutions didn’t worked out for you, Try contacting Xbox or Linksys Router’s customer support.

      METHOD 1 : HARD RESETTING YOUR XBOX AND ROUTER

      1. Head over to your Xbox One Settings> Network Settings and then choose “Go Offline”.
      2. Hold down the power button of your Xbox and let it go after 15 seconds.
      3. Now, Unplug your modem and router and connect it again after a minute.

      METHOD 2: XBOX SETTINGS

      1. Visit Settings > Network > Network Settings > Forget Wireless Network.
      2. Go to Settings again, Network Settings > Advanced Settings > Alternate MAC Address > Clear.
      3. Wait for Xbox to restart and check if the problem persists.

      METHOD 3: CHANGING DNS

      1. Go to Advanced settings > DNS Settings > Manual – Set the Primary DNS as 8.8.8.8 and the Secondary as 8.8.4.4
      2. Go to Settings again, Network Settings > Advanced Settings > Alternate MAC Address > Clear . Wait for Xbox to Restart.

      METHOD 4: CHECK FOR ROUTER UPDATES

      1. Many users have reported that updating their router has resolved the issue.
      2. Maybe you could be using an outdated version of the router.
      3. Click here to know more about how to update linksys router and how to turn on Automatic Update on.

      Hope this answer helped. Also read, How to make money from Knowmore platform.

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