Can anyone briefly explain me what are the responsibilities of a consumer? I miss you a student so generally want your opinions on what are the key responsibilities of a consumer?
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Various efforts have been made by goverment or non government organization to protect the interest of consumer. but exploitation of consumer will stop only when consumer will come forward to safe guard his own interest. Consumer has to bear some responsibilities which are given below.
1.Be quality conscious: To put a stop to adulteration and corrupt practices of the manufacturers and traders, it is the duty of every consumer to be conscious of the quality of product they buy. They should look for the standard quality certification marks like ISI, Agmark, FPO, Wool mark, Eco-mark, Hallmark etc. while making the purchases.
2.Beware of misleading advertisements: The advertisement often exaggerates the quality of products. Hence, the consumers should not rely on the advertisement and carefully check the product or ask the users before making a purchase.
3.Responsibility to inspect a variety of goods before making selections: The consumer
should inspect a variety of goods before buying the goods and service. For this purpose, hel she should compare their quality, price, durability, after sales service etc.
4.Collect proof of transaction: The consumer should insist on a valid documentary evidence d. icash memo/invoice) relating to purchase of goods or availing of any services and preserve it carefully. Such proof of purchase is required for filing a complaint. In case of durable goods the manufacture generally provides the warrantee/guarantee card along with the product. It is the day of consumers to obtain these documents and ensure that these are duly signed, stamped and dated. The consumer must preserve them till the warrantee/guarantee period is over.
5.Consumers must be aware of their rights: The consumers must be aware of their rights as . Sated above and exercise them while buying goods and services.
Also read absolute advantages vs comparative advantage.