Im chatting with different clients from various countries,i want to know best answers for “how are you?” question. What are the possible replies i can answer them back?
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A formal way to answer is:
Pubali Halder
“How are you?” is one of the most frequent questions that is often asked both formally and informally. Most people use it informally to start a conversation with someone unknown or with someone known but were not in touch for quite a long time. It is also asked while you are formally meeting someone be it a colleague or a client.
Informally answering this question is quite easy but to answer it formally, you should be conscious. If you are unaware of how to answer this question in the best way possible, let me help you out.
1.How to reply to your clients when they ask “how are you”?
“ I am good, thank you.” is one of the best ways of answering your question formally. However, if you want to continue the conversation with your client, you can ask a counter-question like:
“ I’m very well, thank you, how are you?”. This will continue the conversation and will help you in communicating with your client very well.
It is always recommended that even if you are in a bad mood, still you should not answer it negatively like “I am not doing well” or “These days I am facing some problem”. You should always keep in mind that your client is not your friend with whom you can share your feeling. Keeping it formally is a healthy way of dealing whether you work for someone or freelance.
Also, some tips to help you answer this question formally are that you should personalize your interaction by asking this kind of question. Never use negative phrases. A touch of empathy in your answer will add more value to your answer. Always take care that you don’t interrupt your client while they speak. Lastly, make your conversation which includes answering the question “How are you?” clear and concise.
If you found this answer useful, don’t forget to like it. Also, share it with people who interact with their clients.